Terms of Use
These Travel Doctor Corporate Website Terms of Use, together with any terms expressly incorporated herein by reference (“Terms”), apply to your access to and use of the websites located at www.traveldoccorp.com | www.traveldoctor.co.za (excluding any products or services accessible through these sites (“Websites”). These Terms are entered into by and between you (“you” or “your”) and Travel Doctor Corporate(“Travel Doctor”, “we”, “us” or “our”).
We may also provide different or additional terms in relation to some of our other products and services. Those different or additional terms become part of your agreement with us if you use those products and services. In the event of a conflict between these Terms and the additional terms specific to our products or services, the additional terms will govern for that conflict.
1. Acceptance of Terms
By using our Websites, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Websites. We provide the information, products, and services on the Websites to you, conditioned upon your acceptance, without modification, of the Terms contained herein. Your use of the Websites constitutes your agreement to these Terms.
By using our Websites, you represent to us that you are legally capable of entering into contracts (e.g., you are not a minor). If you are accepting these Terms on behalf of an entity, such as your employer or a company you represent, you affirm that you have the authority to bind that entity to these Terms. In such cases, “you” as used in these Terms refers to both you as an individual and the entity you represent. Travel Doctor and you are collectively referred to as the “Parties,” and each is individually referred to as a “Party.”
We may update these Terms from time to time.
The “Last Updated” date above indicates when these Terms were last revised. If we make changes, we will notify you by sending an email, providing a notice through our Websites, or updating the date at the top of these Terms. Unless stated otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Websites after such notice constitutes your acceptance of the updated Terms. If you do not agree to the amended Terms, you must stop using our Websites.
If you have a registered account on our Websites (“User Account”), we may also notify you of changes by either displaying the changes when you log in to either Website or by sending the changes to the email address associated with your User Account. By continuing to use or access our Websites after the updated Terms are posted or, if applicable, by not terminating your User Account within seven (7) days after receiving notice of the changes, you agree to be bound by the revised Terms.
We reserve the right to modify, suspend, or discontinue, temporarily or permanently, the Websites or any service (or any part thereof) at any time. We shall not be liable to you or any third party for any such modification, suspension, or discontinuance, except as expressly provided in these Terms.
2. Privacy
You may provide certain information to us in connection with your access to or use of our Websites, or we may collect certain information about you during your access to or use of the Websites. You agree that any information you provide, including but not limited to information submitted during registration or through interactive features on the Websites, is governed by our Privacy Policy. By using our Websites, you consent to our collection, use, and handling of your information as outlined in the Privacy Policy.
3. Travel Doctor Content and User Content
Our Website contains HTML, applications, messages, text, files, images, photos, videos, sounds, profiles, works of authorship, data, and other content (collectively, “Content”) owned by us or our licensors (“Travel Doctor Content”). The Website, including all Travel Doctor Content, is protected by copyright, trademark, trade secret, and other intellectual property laws. As between you and Travel Doctor, Travel Doctor owns and retains all rights, title, and interest in the Websites and Travel Doctor Content.
We grant you a limited, revocable, non-sublicensable license to access, display, and perform Travel Doctor Content (excluding any computer code) solely for your personal, noncommercial use and only as necessary to access and use our Websites. Except as expressly permitted by us in these Terms or as otherwise indicated on the Websites, you are prohibited from copying, downloading, streaming, capturing, reproducing, duplicating, archiving, uploading, modifying, translating, creating derivative works of, publishing, broadcasting, transmitting, retransmitting, distributing, performing, displaying, selling, or otherwise using or transferring any Travel Doctor Content.
You may not, directly or indirectly, through any device, software, online resource, or other means, remove, alter, bypass, avoid, interfere with, or circumvent any copyright, trademark, or other proprietary notices on Travel Doctor Content, nor may you circumvent any digital rights management mechanisms, devices, or other content protection or access control measures associated with Travel Doctor Content.
Further to the above, by posting, displaying, publishing, or making available for download or use any Content (collectively, “User Content”) on the Websites (other than personal information that is governed by the Privacy Policy), you hereby grant us a perpetual, worldwide, non-exclusive, irrevocable, royalty-free, sublicensable (through multiple tiers) license to perform, display, reproduce, prepare derivative works from, distribute, sell, sublicense, transfer, and otherwise use, without restriction, all or any part of such User Content.
You are solely responsible for your User Content, and you specifically represent that you control or own the rights in association with the User Content and that you have the right to grant the above-mentioned license to us and our affiliates and/or service providers, including the respective licensees, successors, and assigns, and you represent that all of your User Content complies with these Terms.
You further understand and acknowledge your responsibility towards your User Content, including its legality, reliability, accuracy, and appropriateness. You acknowledge and understand that you may not create, post, store, or share any User Content that:
- Is non-confidential and for which you lack the necessary rights to share;
- Is illegal, defamatory, insulting, offensive, obscene, sexually explicit, inappropriate, suggestive, harassing, threatening, violates privacy or publicity rights, or is abusive, inflammatory, or deceptive;
- Could lead to, incite, or offer guidance for committing a criminal act, infringe on the rights of others, or otherwise result in liability or breach any local, state, national, or international law;
- May violate any intellectual property rights, including patents, trademarks, trade secrets, copyrights, or other proprietary rights of any individual or entity;
- Includes statements, comments, or claims that do not honestly represent your views or experiences;
- Pretends to be someone else or misrepresents your relationship or affiliation with any person or organization;
- Contains unsolicited advertisements, political content, promotional material, or solicitation requests;
- Shares private or personal details of another individual without their consent;
- Includes harmful content, such as viruses, corrupted data, or other damaging, disruptive, or destructive files; and
- Is, in our sole discretion, objectionable or prevents others from using or enjoying our Website, or could potentially harm us or others, or expose any party to liability in any form.
We are not responsible or liable to you, or any third party, for the content or accuracy of any User Content posted by you or any other user of our Website.
We cannot review all User Content before it is posted on the Websites and cannot ensure prompt removal of objectionable User Content after it has been posted. Accordingly, we assume no liability for any action or inaction regarding the transmission or communication of User Content or any other content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
4. Proprietary Rights, Trademarks and Licenses
The Websites, including all its contents, features, and functionality (such as the Content and Travel Doctor Content, excluding User Content), and all associated intellectual property rights, are owned by us or our licensors and are protected by South African, U.S. and international laws. Unless expressly stated otherwise in these Terms, all rights to the Websites are reserved by us or our licensors. Provided you comply with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Websites. Any use of the Websites not specifically permitted by these Terms, without our prior written consent, is prohibited, terminates the license granted, and infringes upon our intellectual property rights.
“Travel Doctor Corporate,” “Travel Doctor,” as well as our logos, product or service names, slogans, and the overall design and appearance of our Websites, are owned by us and cannot be copied, replicated, or used, in whole or in part, without obtaining our prior written consent. More specifically all Content and Travel Doctor Content on the Websites are protected by copyright, trade dress, trademark, unfair competition, and other applicable laws, and may not be copied or imitated in full or in part. No logo, graphic, sound, or image from the Websites may be copied, retransmitted, or used unless explicitly authorized in writing by us.
All other trademarks, registered trademarks, product names, and company logos or names that appear or are referenced on our Websites belong to their respective owners. Mentioning any products, services, processes, or other information by their trade name, trademark, manufacturer, or supplier does not imply our endorsement, sponsorship, or recommendation.
5. Copyright Complaints
If you believe that any material residing on or linked from the Websites infringes your copyright, you (or your agent) may submit a notification of claimed infringement to jaco@jpventer.com. Your notification must include all of the following information:
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
- Identification of the material claimed to be infringing and information reasonably sufficient to allow us to locate the material on the Websites (e.g., URL(s) of the claimed infringing material);
- Information reasonably sufficient to allow us to contact you, such as your address, telephone number, and, if available, an email address;
- A statement such as: “I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law”;
- A statement such as: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed”; and
- Your physical or electronic signature.
If you believe that material you posted on the Websites was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification at jaco@jpventer.com.
We reserve the right to terminate access to the Websites or User Accounts for users who are repeat infringers or are suspected of repeated copyright violations.
6. Third-Party Content and External Links
Our Websites may provide, or third parties may make available, links to other websites, applications, resources, advertisements, content, or other products and services created, hosted, or offered by third parties (“Third-Party Services”). These third parties may, in turn, rely on additional third parties to provide components of the Third-Party Services, such as technology, development, or payment services. When you access or use any Third-Party Service, you are engaging with the applicable third party, not with Travel Doctor, and you do so at your own risk.
We make no representations or warranties, express or implied, regarding the Third-Party Services or their providers, including but not limited to the accuracy, completeness, or reliability of information provided by such Third-Party Services or the privacy practices of any third party. The inclusion of any Third-Party Service or link on the Website does not constitute an endorsement, approval, or recommendation by us.
We are not responsible or liable for the content, actions, or practices of any Third-Party Service or provider, even if such Third-Party Service links to, or is linked from, the Website. You acknowledge and agree that your use of Third-Party Services is governed by the terms and policies of the respective third-party provider, and not by these Terms. 7) User Registration and Security
You may be required to register with us in order to access certain areas of the Websites and/or certain services. Your submission of registration information and other personal data through the Websites is governed by our Privacy Policy, which is hereby incorporated into these Terms by reference. By accepting these Terms, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.
When registering, you must provide true, accurate, current, and complete information on the registration form, and maintain and promptly update such registration information to ensure its accuracy and completeness. If we have reasonable grounds to suspect that your information is untrue, inaccurate, outdated, or incomplete, we may suspend or terminate your User Account and restrict your access to the Websites (or any portion thereof).
You are responsible for maintaining the confidentiality of your password and for all activities conducted under your User Account. You agree not to lend, transfer, or otherwise share your use of or access to the Websites with any third party. You also agree to notify us immediately of any unauthorized use of your User Account or any other breach of security related to your account. Additionally, you agree to log out of your account at the end of each session, if applicable.
We are not responsible for any loss or damage resulting from your failure to comply with this section, including, but not limited to, losses or damages arising from your failure to notify us promptly of unauthorized use of your account or security breaches, and your failure to log out of your account at the end of each session.
8. Purchases
If you wish to purchase our products and services, we may provide links on the Websites to a web store or e-commerce platform for your convenience. Please note that the web store or e-commerce platform may be operated or managed by a third party, and it may be subject to that third party’s website terms and privacy policy. We recommend that you review these third-party terms and policies before making any purchases. These Terms do not apply to, and we are not responsible or liable for, your interaction with any third-party managed web store or e-commerce platform.
9. Rules and Prohibited Conduct
While using our Websites, you must comply with all relevant laws, rules, and regulations. Additionally, we expect you to respect the rights and dignity of others. Your access to the Websites is contingent upon your adherence to the conduct rules outlined in this section. Failure to comply may result in termination of your access to the Websites and or User Account. As such, you agree that you will not:
- Post, transmit, or make available through the Website anything that is threatening, harassing, degrading, hateful, defamatory, fraudulent or unlawful, obscene, indecent, objectionable, and/or is protected by copyright, trademark, or other proprietary rights without the owner’s express consent;
- Upload or share any material that could lead to criminal or civil liability or encourages illegal activities;
- Distribute any harmful software, such as viruses, worms, or Trojan horses, or any code or program intended to damage or take control of any computer systems;
- Post unsolicited or unauthorized advertisements, promotional content, spam, chain letters, pyramid schemes, phishing attempts, or any other form of solicitation;
- Use the Website for fraudulent or unlawful purposes;
- Collect personal data or identifiable information from other users, including as defined under data protection laws such as GDPR or CCPA;
- Impersonate any individual or entity, including Travel Doctor representatives, misrepresent your association with any party, or falsely imply our endorsement of your statements;
- Disrupt or interfere with the functioning of the Website, including the security or integrity of the servers or networks supporting it;
- Restrict or prevent others from using the Website, including by hacking, defacing, or harassing others;
- Use the Website for commercial purposes such as selling or offering goods or services without prior written consent from us;
- Reproduce, duplicate, copy, sell, resell, or exploit any part of the Website, its content, software, or materials for commercial gain;
- Modify, reverse-engineer, decompile, or disassemble any portion of the Website or its content unless expressly allowed by applicable law;
- Remove any legal notices, such as copyright or trademark information, from the Website or its Content;
- Frame or mirror any portion of the Website without our prior written consent;
- Create a database by systematically downloading and storing content from the Website; and
- Use automated tools like robots, spiders, or scraping applications to access, index, or bypass the navigational structure of the Website without our prior written consent.
10. Monitoring, Modification and Termination
These Terms may be updated from time to time. The “Last Updated” date at the top of these Terms reflects the most recent revision. Any changes to the Terms will take effect once the updated version is posted on this page. We will also communicate any material change to these Terms.
We reserve the right to:
- Remove or decline to post any User Content and/or User Accounts at our sole discretion, for any reason or no reason at all;
- Take any action we deem necessary or appropriate regarding any User Content and User Account, including if we believe the content or account violates these Terms, infringes the intellectual property or other rights of any individual or entity, threatens the safety of our Website users or the public, or could expose us to liability;
- Share your identity or other details with any third party who claims that your User Content and/or User Account infringes on their rights, including intellectual property or privacy rights;
- Pursue legal action, including referring matters to law enforcement, for any illegal or unauthorized use of the Website; and
- Suspend or terminate your access to the Website or User Account, in whole or in part, for any or no reason, including, but not limited to, violations of these Terms.
Furthermore, we have the right to cooperate fully with law enforcement or court orders requesting the disclosure of the identity or other information of anyone posting content on the Websites. You agree to waive and hold harmless Travel Doctor, its affiliates, licensees, and service providers from any claims arising out of actions taken by these parties during or as a result of their investigations, or any subsequent actions taken by law enforcement.
11. Website Location and Restrictions
We operate the Websites from our registered office in Johannesburg, South Africa. If you access these Websites from other regions, you are responsible for ensuring compliance with the local laws that apply. Travel Doctor does not guarantee that the products and services mentioned on the Websites are suitable or available in all countries.
12. Indemnification
To the maximum extent allowed by applicable law, you agree to indemnify, defend, and hold harmless Travel Doctor and its officers, directors, agents, partners, and employees (collectively, “Travel Doctor Affiliates“) from any third-party claims, actions, suits, or demands (“Claims“) that arise from or relate to your use of or access to the Websites, your
User Content, your breach of these Terms, your violation, misuse, or infringement of any third-party rights (including intellectual property and privacy rights), or your actions in connection with the Websites.
You agree to immediately notify Travel Doctor Affiliates of any such Claims, cooperate with them in defending against those Claims, and cover all costs, fees, and expenses related to defending those Claims (including attorneys’ fees). Additionally, you acknowledge that the Travel Doctor Affiliates will have sole discretion over the defense or settlement of any thirdparty Claims. This indemnity is supplementary to, and does not replace, any other indemnities outlined in any written agreement between you and Travel Doctor or other Travel Doctor Affiliates.
13. Limitation of Liability
To the maximum extent allowed by applicable law, under no circumstances shall travel doctor, its affiliates, or their employees, contractors, agents, officers, or directors be held liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including but not limited to damages for business interruption, loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with the websites. These limitations and exclusions apply regardless of whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory, even if you have been advised of the possibility of such damages.
14. Disclaimers
Your use of the Websites is solely at your own risk. The Websites, along with any content, information, products, or services made available on or through it, is provided “as is” and “as available,” without any warranty of any kind. Travel Doctor and/or its suppliers and licensors disclaim all warranties and conditions related to the Websites or any information, content, products, or services contained therein, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and noninfringement. In particular, Travel Doctor does not guarantee that the Websites will satisfy your needs, or that your access to the Websites will be uninterrupted, timely, secure, or errorfree, or the quality of any content, products, services, information, or that other materials obtained through the Websites will meet your expectations, or that any software errors will be corrected. The Website, products, services, information, content, software, documents, and related graphics on these sites may contain technical inaccuracies, errors, or omissions. The disclaimers of warranties and limitations of liability apply to any damages or injuries arising from performance failure, error, omission, interruption, deletion, defect, delay, computer virus, communication failure, theft, destruction, or unauthorized access to, alteration, or use of any asset, whether caused by breach of contract, tort, negligence, or any other legal theory.
15. Release
To the fullest extent allowed by applicable law, you hereby release Travel Doctor and the other Travel Doctor Affiliates from any responsibility, liability, claims, demands, or damages (both actual and consequential) of all types and kinds, whether known or unknown (including, but not limited to, claims of negligence), that arise from or are related to disputes between users or the actions or omissions of third parties.
16. Force Majeure
Neither Travel Doctor, nor its affiliates, subsidiaries, officers, directors, employees, agents, partners, or licensors, will be held liable for any delay or failure to fulfill any obligation under these Terms, if the delay or failure is caused by circumstances beyond their reasonable control. These circumstances include, but are not limited to, natural disasters, epidemics, labor disputes or industrial disruptions, utility failures (such as electricity or telecommunications), earthquakes, storms, blockades, embargoes, riots, government actions or orders, acts of terrorism, or war.
17. Governing Law
This Agreement and these Terms shall be governed by and construed in accordance with the internal laws of the Republic of South Africa.
18. Employment Opportunities
From time to time, we may post job openings on the Websites and/or invite users to submit resumes. By choosing to submit your name, contact details, resume, and/or other personal information to us in response to these listings, you grant us permission to use this information for lawful and legitimate hiring, employment, and business purposes. We also reserve the right, at our own discretion, to share this information with our affiliates for their legitimate business purposes. Nothing in these Terms or on the Websites guarantees that we will review, contact, interview, or hire any individual who submits such information.
19. Communication and Notices
If you have any general inquiries, comments, or complaints about the Website, please send an email to info@traveldoccorp.com
Formal notices to Travel Doctor under these Terms (including reports of any violations by users) will only be considered valid if submitted in writing and delivered either in person, via a major commercial courier service, or by certified or registered mail with return receipt requested, to: Travel Doctor Corporate, Attention: Legal Department, Unit 21, 365 Brooklyn Road, Brooklyn, Pretoria with a copy sent to jaco@jpventer.com.
We may send notices to you by posting on the Website, email, or regular mail, at our discretion. You agree that a printed version of these Terms and any notices provided electronically will be admissible in judicial or administrative proceedings in the same manner and under the same conditions as other business documents originally created and maintained in printed form.
20. Miscellaneous
If any provision or part of a provision in these Terms is found to be illegal, invalid, or unenforceable, that provision or part will be considered separate from the rest of these Terms, and its invalidity will not impact the enforceability of the remaining provisions.
Our failure to exercise or enforce any right or provision of these Terms does not waive that right or provision. Furthermore, our waiver of any condition, term or provision of these Terms shall not be construed as a waiver of any other condition, term or provision.
These Terms represent the complete and exclusive agreement between you and us regarding the subject matter and replace all prior agreements, representations, discussions, and understandings related to this subject.
The section titles in these Terms are for convenience only and do not hold any legal or contractual significance. Unless stated otherwise, these Terms are intended solely for the benefit of the parties and do not grant third-party beneficiary rights to any other individuals or entities.
These Terms are not intended to, and should not be interpreted as, establishing any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and us. You are not permitted to assign, transfer, or sublicense any of your rights or responsibilities under these Terms without obtaining prior written consent from us.